FAQ

FREQUENTLY ASKED QUESTIONS


Q.  How do I order courses for more than one person?

A.  When you go to your checkout cart, it will ask you the quantity. Put in the correct number and click on “Update Cart” and the price will change accordingly.  Then click on Proceed to Checkout.  Put in the first name, last name and email address of each participant in the box labeled: Participant Information.


Q.  Why can’t I share the course with others?

A.   Each course has an individual private log-in and portfolio. Whenever you “submit” your activities or assessments, it goes into your personal profile. Therefore, you can’t share it with someone else.


Q.  Do you offer volume discounts?

A.  Yes, just call and ask.  We’ll negotiate depending on the volume.  941-650-4614.


Q.  What happens after I order from PayPal?

A.  Within a day or two, you will receive a personal email with a link and log-in instructions. The first time you go to the course page, instructions will pop up to guide you through.  After the first time through, the pop-ups disappear.


Q.  My school district requires a purchase order and/or I can’t use a credit card. How do I order?

A.  Simply fill out the form at the bottom of communicatingeducaiton.net or send an email and request an invoice to david@vossandassociates.net.You will receive an invoice and can send a Purchase Order or check to fulfill payment. Payment must be received before the course can begin.


Q.  Can I receive continuing education credit hours for this course?

A.  Yes, most states and/or districts will provide continuing education credits. If your state or district needs approval or a form filled out, simply write to david@vossandassociates.net  The Georgia Board of Education has approved these courses to fulfill the required school board credit hours.


Q.  What do I need to provide if my district is ordering multiple subscriptions?

A.  All you need to do is send a list of each participant: first name, last name and email address.  You can do this when checking out (there’s a box to fill in for that) or send it via email to david@vossandassociates.net  They will each receive a personal log-in link to get started.


Q.  Who gets to read my Connect messages in the conversation column?

A.  If you are part of a group, only those in that group get to see your messages, whether it’s a school, a district or a special group in training. If you are an individual, anyone taking the course can see them.


Q.  How do I accumulate points?

A.  There are many ways to acquire points. Doing the activities provides the most points, but you also get bonus points for exploring the Deeper Dive
section or contributing to the Connect conversations. You are not required to reach a certain threshold of points, but it’s fun to compete with
colleagues to see who gets the most points.


Q.  Who can see my portfolio and assessment results?

A.  Only the author of the course and the administrator assigned by your school, district or organization can see the course. The purchaser makes this
decision.